Information We Collect
We collect information you give us directly. That includes your name, phone number, email address, and the address where you want your bathroom remodeled. If you share details about your project, such as your budget or design ideas, we keep that too.
When you browse our website, we automatically collect some technical data. This includes your IP address, browser type, device type, and the pages you visit. We use this to understand how people find and use our site.
How We Use Information
We use your contact details to respond to your inquiry, schedule a consultation, and provide an estimate for your bathroom remodeling project. We may call, text, or email you about your project.
We also use your information to improve our services, send updates about your project, and share occasional promotions if you opt in. You can opt out of marketing messages at any time.
We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking tools. Cookies are small files stored on your device that help the site remember your preferences and understand how you interact with our pages.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how visitors use our website. These tools collect anonymous data such as page views, time on site, and referral sources. This helps us make our site better for you.
We may also use third-party services for scheduling, customer communication, or advertising. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We share your information only when needed to run our business. That includes sharing with trusted subcontractors or suppliers who help us complete your bathroom remodel. They are required to keep your information confidential.
We may also share information if required by law, to protect our rights, or in connection with a business transfer. We never sell your personal data.
Data Retention
We keep your personal information for as long as needed to provide our services and meet legal obligations. For example, we retain project records for warranty and tax purposes.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure storage, limited access, and staff training.
No method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete it, or to stop using it for marketing.
To exercise these rights, contact us using the details below. We will respond within a reasonable time and as required by law.
Children's Privacy
Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website with a new effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.